1. Information We Collect

We may collect personal and non-personal information including:

Name, email, phone number
IP address, browser type, device data
Behavioral and usage data

2. How We Use Information

We use collected information to:

Operate and improve the website
Respond to inquiries
Provide marketing communications
Analyze trends and performance

3. Cookies & Tracking Technologies

We use cookies, pixels, and similar technologies to collect usage data and improve user experience. By using this site, you consent to such tracking.

4. Third-Party Services

We may use third-party tools (analytics, advertising, CRM systems). These providers may collect and process data under their own privacy policies.

5. Data Sharing & Disclosure

We do not sell personal data. We may share information:

With service providers
To comply with legal obligations
To protect rights, property, or safety

6. Data Security

We implement commercially reasonable security measures but cannot guarantee absolute security.

7. User Rights (GDPR / CCPA Considerations)

Depending on your jurisdiction, you may have rights to:

Access your data
Request deletion
Request correction
Opt out of certain data uses

Requests may be submitted through contact channels provided on this website.

8. Data Retention

We retain data only as long as necessary for business or legal purposes.

9. Children's Privacy

This website is not intended for individuals under 13. We do not knowingly collect data from children.

10. International Users

If accessing this website from outside the United States, you consent to data processing within the United States.

11. California Residents (CCPA / CPRA)

California residents may request disclosure of the categories and specific pieces of personal information collected, request deletion or correction, and opt out of any "sale" or "sharing" of personal information. We do not sell personal information and do not share it for cross-context behavioral advertising. We honor Global Privacy Control signals where technically feasible. We will not discriminate against you for exercising these rights.

12. EU/UK Residents (GDPR Legal Bases)

Where GDPR or UK GDPR applies, we process personal data on the basis of your consent (analytics and marketing), our legitimate interests (operating and securing the site, responding to inquiries), and legal obligation. You have the rights of access, rectification, erasure, restriction, portability, and objection, and the right to lodge a complaint with your supervisory authority. Consent may be withdrawn at any time via our Cookie Policy page.

13. Analytics & Consent Management

Analytics cookies (Google Analytics 4) are set only after you accept them in our cookie notice; consent is stored on your device and analytics storage remains denied until you accept. Full details, including how to reset your choice, are in our Cookie Policy.

14. Do Not Track

Browsers may transmit "Do Not Track" signals. Because no common industry standard exists, we do not respond to DNT signals, but we do honor the cookie consent choice you make on this site and recognized Global Privacy Control signals where feasible.

15. No Warranty of Security or Accuracy

NO METHOD OF TRANSMISSION OR STORAGE IS COMPLETELY SECURE. WE DISCLAIM ALL LIABILITY FOR UNAUTHORIZED ACCESS, LOSS, OR MISUSE OF DATA TO THE MAXIMUM EXTENT PERMITTED BY LAW. THIS POLICY IS PROVIDED FOR INFORMATIONAL PURPOSES AND DOES NOT CREATE ANY CONTRACTUAL RIGHTS BEYOND THOSE REQUIRED BY APPLICABLE LAW.

16. Changes to Privacy Policy

We reserve the right to update this Privacy Policy at any time. The "last updated" date reflects the current version, and continued use of the website constitutes acceptance.

17. Contact

For privacy-related inquiries or to exercise any right described above, email npeters@yourleaderinluxury.com or use the contact page. We may need to verify your identity before fulfilling a request.