Accessibility Statement

Our Commitment

Charlotte Home Pros is committed to making this website usable by the widest possible audience, regardless of ability or technology. We aim to conform substantially with the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA, and we consider accessibility an ongoing effort rather than a one-time project.

Measures We Take

• Semantic HTML structure with a single H1 and logical heading order on each page
• Descriptive alternative text on meaningful images
• Keyboard-navigable menus, links, and controls with visible focus states
• Color contrast targets aligned to WCAG AA
• Responsive, mobile-friendly layouts and scalable text

Known Limitations

Some third-party embeds, external links, and legacy images may not fully meet our standards. We do not control third-party content and cannot guarantee its accessibility.

Feedback & Assistance

If you encounter an accessibility barrier, or need information on this site provided in an alternate format, please contact us at npeters@yourleaderinluxury.com or through the contact page. Please describe the page and the issue so we can respond promptly. We treat accessibility reports as a priority and will make reasonable efforts to remediate.

No Warranty

This statement reflects our good-faith efforts. It does not constitute a warranty or guarantee that every page, feature, or third-party component conforms to any particular standard at all times.